Shinagawa City
Shinagawa City Website Advisory Services for Foreigners
Advisory Services for Foreigners

Shinagawa City has advisory services for foreigners.
Please feel free to use them.
English: Tuesdays
Chinese: Thursdays
Hours: 9:00 a.m. to 5:00 p.m.
For more information: Residents’ Consulting Office (City Office Dai-san Chosha 3F,Tel: 5742-6842)

Foreign Residents Advisory Center
The Tokyo Metropolitan Government offers consultation services on a wide range of topics such as general living, city administration, legal affairs, traffic accidents and taxes.
Hours: Monday through Friday, from 9:30 a.m. to 12 noon and 1:00 to 5:00 p.m.
English Monday through Friday 5320-7744
Chinese Tuesday and Friday 5320-7766
Korean Wednesday 5320-7700
Address: Metropolitan Government Building No. 1, 3F, 2-8-1 Nishi-Shinjuku, Shinjuku-ku

Immigration Information Center
The Tokyo Regional Immigration Bureau offers advice and answers questions concerning immigration and visa procedures.
Hours: Monday through Friday, from 9:00 a.m. to 12 noon and 1:00 to 4:00 p.m. Closed on national holidays and during the year-end/New Year holidays.
Address: 5-5-30 Konan, Minato-ku
Tel: 5796-7112

Human Rights Counseling Center for Foreign Residents
The Tokyo Legal Affairs Bureau offers consultation concerning human rights violations.
English/German: Tuesday and Thursday, from 1:30 to 4:00 p.m.
Chinese:Monday, from 1:30 to 4:00 p.m.
Tel: 5213-1372

Advisory for Foreign Workers
The Ministry of Health, Labour and Welfare’s Tokyo Labor Bureau offers consultation for foreign residents concerning labor and employment problems.
English: Monday, Wednesday, and Friday, from 10:00 a.m. to 12 noon and 1:00 to 3:00 p.m.
Chinese: Tuesday and Thursday, from 10:00 a.m. to 12 noon and 1:00 to 3:00 p.m.
Tel: 3512-1612

Tokyo Regional Taxation Bureau Income Tax Counseling
Answers questions concerning national tax (income tax) for foreign residents during the final income tax return season.
Hours: Monday through Friday, from 9:00 a.m. to 12 noon and 1:00 to 5:00 p.m.
Tel: 3821-9070
http://www.nta.go.jp/taxanswer/english/gaikoku.htm

Tokyo Metropolitan Labor Advisory Services for Foreign Workers
Consultation on workplace matters and employment placement services are provided. Advice on Japanese labor law and employment customs, etc. and information on employment are also available.
Tokyo Shigoto Center
Address: Tokyo Shigoto Center 9F, 3-10-3 Iidabashi, Chiyoda-ku
Hours: Monday through Friday, from 9:00 a.m. to 5:00 p.m.
Tel: 5211-2346
Osaki Office
Address: West Tower 2F, Gate City Osaki, 1-11-1 Osaki, Shinagawa-ku
English: Friday, from 2:00 to 4:00 p.m.
Tel: 3495-6110

Tokyo Medical Information Service “Himawari”
This service answers inquiries on medical facilities and the Japanese medical system.
Hours: Everyday, from 9:00 a.m. to 8:00 p.m.
Tel: 5285-8181

Tokyo Fire Department Telephone Service
Advice on medical emergencies.
Hours: Everyday, 24 hours
Tel: 3212-2323

JFAP AIDS Support Line
A recorded message with information concerning AIDS awareness and consultation.
Hours: Everyday, 24 hours
Tel: 5940-2127

Metropolitan Police Department Counseling Service for Foreigners
Consultation services about general problems and concerns, as well as on violence, forced labor, forced prostitution and possible protection, are available.
Hours: Monday through Friday (excluding national holidays), from 8:30 a.m. to 5:15 p.m.
Tel: 3501-0110

Employment Service Center for Foreigners
The center is run by the Ministry of Health, Labour and Welfare and is mainly geared toward international students and people who have technical skills. It provides employment-related information and consultation.
Hours: Monday through Friday, from 9:00 a.m. to 5:00 p.m.
Tel: 3588-8639
http://www.tfemploy.go.jp/7language/english/

Japan Post Service Co., Ltd. Customer Service Center
This service handles inquiries concerning postal services.
Hours: Monday through Friday, from 8:00 a.m. to 10:00 p.m.;Saturdays, Sundays, and national holidays, from 9:00 a.m. to 10:00 p.m.
Tel: 0570-046-111


Private Organizations

Legal Counseling Center
The Tokyo Bar Association provides legal counseling on qualifications for residence and general civil matters. If legal assistance is thought necessary, the association can introduce you to a lawyer and also assist with the fees.
Hours: Every other Tuesday, from 1:00 to 4:00 p.m.
Tel: 5979-2855 (appointment required.)

AMDA International Medical Treatment Information Center
This medical consultation service includes the recommendation of hospitals that have foreign language capacity.
Hours: Monday through Friday, from 9:00 a.m. to 5:00 p.m.
Tel: 5285-8088

Japan Anti-Tuberculosis Association
Telephone consultation concerning tuberculosis is available for foreign residents in Japan.
Hours: Tuesday, from 10:00 a.m. to 12 noon and 1:00 to 3:00 p.m.
Tel: 3292-1218~19
Fax: 3292-1292

HIV/Human Rights Information Center, Tokyo Branch
This center conducts activities to protect the rights of HIV-positive people and offers AIDS consultation services.
Hours: Monday through Thursday, from 9:00 a.m. to 9:00 p.m.; Fridays, from 9:00 a.m. to 6:00 p.m., national holidays from 2:00 to 5:00 p.m.
Tel: 3292-9090

Japan National Tourist Organization
(Tourist Information Center for Foreign Visitors)
This center offers advice concerning tourism.
Hours: Everyday, from 9:00 a.m. to 5:00 p.m.
Tel: 3201-3331

JR East InfoLine
This telephone service offers general transportation information on JR East, including train schedules, fares and services.
Hours: Monday through Friday, from 10:00 a.m. to 6:00 p.m.
Tel: 050-2016-1603

NTT Information Service
This service offers information about NTT phone services.
Hours: Monday through Friday, from 9:00 a.m. to 5:00 p.m.
Tel: 0120-364-463 (toll-free)

Tokyo English Life Line
This consultation service offers assistance on matters of daily life.
Hours: Daily, from 9:00 a.m. to 11:00 p.m.
Tel: 5774-0992

Japan Helpline
This consultation service offers advice on matters of daily life.
Hours: All day
Tel: 0120-46-1997

IWC
The IWC is a volunteer group to help foreign residents who face inconvenience in daily life caused by differences in languages, customs, and social rules.
Hours: Monday through Friday from 10:00 a.m. to 4:00 p.m.
Tel: 3773-4836
Address: 2-21-6 Nishi-Oi, Shinagawa-ku

Please make your inquiries in Japanese.

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